Defining Success in Project Management

Defining Success in puke ManagementEXECUTIVE SUMMARYThe survey focuses upon the constituents of shake off success and provides key recommendations to enhance the companys policy manual and understanding. The constituents areTimescaleCostQualityHealth and SafetyLegacyCase studies examining juts which are established as being excessively flawed in one or more scope featureThe Boston big dig, regular army (timescale, cost, quality, safety)Qatar 2022 World cupful (safety, legacy, quality)Sydney Opera House (timescale, cost)In contrast, the capital of the United Kingdom 2012 Olympic pouch is regarded as a major success. This expansive wander was delivered safely on time, on budget and boasts a positive legacy. Failures common to the flawed intentions are compared to the success of the Olympics.These company qualities constitute project management successachieving ambitious capital punishment targets create partnershipsHaving a trained, integrated, experienced and motivated wor kforceplacing value delivered over costs savedTHE CONSTITUENTS OF SUCCESSProject management is a continuously evolving discipline. at that place is no golden formula to ensure perfect success (Smith, 2008). However, understanding gained through experience, investment in training and development of targets helps realise a project as successfully as possible. The constituents of success may be identified asTimescale.A successful company adheres to defined objectives, plans effectively, anticipates problems and delivers a project to the node by an agreed deadline.Finance.This is not just about keeping costs low and within a defined budget, that about delivering the opera hat value. overplus should be minimised and labour efficiency maximised. Margins are traditionally low in the industry (Egan, 1998) a successful company does not merely survive but makes a good enough profit toContinue delivering the best value for clients and stakeholdersAttract long term shareholdersInvest in tr aining, explore and product development.Be honest and realistic about budgetsQuality.There should be no structure defects and through value management, client expectations should not only be met but exceeded. through quality, a successful company retains and grows their client base and develops partnering arrangements. Partnerships with major clients reduce cost and timescales (Egan, 1998).Health and Safety.A successful project ensures a paucity of injuries and avoids fatalities.Legacy.A successful project leaves an appropriate, lasting imprint in the following waysPolitical promoting infrastructure and industry improvement.Economic generating income for the area.Environmental sustainability, adhering to low carbon construction. ethnic benefitting all stakeholders.Technical pushing the boundaries of achievement.Ideally succeeding on all levels, projects may instead succeed in one or more area but fail excessively in other areas. Three cases deemed overall failures are examin ed.FAILURE CASE STUDIESTHE BIG DIG, BOSTON, USAFigure 1 The Big Dig or Central Artery/Tunnel Project (Geotimes, 2002)The Big Dig, launched in 1991, was the most expensive construction scheme in U.S. history designed to replace an outdated highway costing the economy $500 m/year (Silverman, 2015).The project was sea captainly estimated at $2.6 billion cod for completion in 1998 (National Academy of Engineering, 2003). However, delays pushed the project completion date to 2007 with cost overruns of $12.2 billion (Silverman, 2015).There were numerous reasons for the project delaysTunnel leaks caused by lack of imputable diligenceProgram delays due to numerous revisions of the signature cable stayed bridgeChange of management and communication issuesFailure to manage client and stakeholder involvementChallenges of labor movement construction alongside daily public useAdditionally, a tragedy occurred when ceiling circuit cards in a tunnel collapsed, causing a fatality and resulting in extensive litigation for management. Federal investigation blamed inadequate materials and the projects escalating budget (LeBlanc, 2007).The excessive failures of the project led to extensive military rating. Figure 2 shows the changing fit project cost. Inflation contributed heavily approximately $6.5 billion. However, the true impact was difficult to assess due to the dynamic interplay of scope, schedule and construction costs. Mitigation costs were inadequately quantified (National Academy of Engineering, 2003).Figure 2 Cost History and Scope Evolution, in millions of dollars (Data from Edwards, 2002)2022 WORLD CUP, QATARFigure 3 Stadium construction site (Bhatia, 2014)The 2022 World Cup in Qatar is another prominent example of management failure. It remains to be seen whether the project will finish on time and on budget, although the figure account by Deloitte is an excessive $200 billion USD (Figure 4) (Deloitte, 2013).However, regardless of final exam performance in these regards, the project will be remembered as an appalling failure in safe and responsible construction. Reports have emerged exposing unethical (and in some cases, illegal) practises on the part of contractors responsible for the various sites and developments.Despite the colossal spending involved in the project, the cost of construction work has been minimised through cheap migrant labour subjected to poor working conditions and minimal pay. Workers payslips reveal that some labourers were paid as comminuted as 4.90 a day, or 45p an hour. In other cases, pay has been withheld for up to one year (Booth and Pattison, 2014).Beyond financial exploitation, on that point has been disregard from contractors regarding safety on-the-spot(prenominal) controls are often lax and additionally, labourers are required to work in extreme temperatures for long hours. Both of these factors combined resulted in a reported decease toll of over one per day for workers in 2014 (Gibson and Pattis on, 2014). Figure 5 illustrates the death toll in comparison with equivalent sporting events.Figure 5 Construction deaths in recent sporting events (London Loves Business, 2014)It should be noted that this performance corporation be attributed primarily to the contractors managing the projects an international law firms report confirmed that it appears clear to us that the legislation is in place to ensure migrant workers wages are paid and to preclude unauthorised deductions. It is, therefore, an issue of the correct monitoring and enforcement of such legislation. The same conclusion was also expressed regarding worker safety considerations (DLA Piper, 2014).Regardless of deadlines or commercial performance, a key managerial power must be to ensure a safe, ethically run site. For this reason the construction of Qatar 2022 will always be considered a failure.3.3 SYDNEY OPERA HOUSE cognize globally as the symbol for Australia, Sydney Opera House is arguably one of the worlds mos t breath-taking structures, floating effortlessly atop the Sydney Harbour. However, the task of realising the project was far from effortless.Figure 6 Sydney Opera House ( sol) (Enochlau, 2006)In 1957, architect Jrn Utzon won the competition initiated by the New South Wales governing for the building. Construction started in 1959 with Utzon as project manager.The first failure stemmed from biased judgement tending to architectural form rather than feasibility. The judging panel also failed to evaluate how much experience the competition entrants had with large-scale design projects.The incomplete, untested structural strategy proposed to achieve the complex roof design was the insurgent failure the project started without a full set of completed drawings (MIT, 2011). This was one of the first major projects to be designed using CAD software, thus marvellous challenges in itself.Furthermore, there was no clear program, resulting in major design changes being made on a daily basis during construction. These changes included the wipeout and reconstruction of parts of the structure and consequently the budget soared to an unprecedented level.Stakeholders began to get involved and demanded alterations be made for financial reasons. For example, the Australian Broadcasting Commission treasured the proposed larger opera hall to be converted to a concert hall because to increase revenue through larger audiences (MIT, 2011).Figure 7 SOH under construction (Martin, 2012)In 1966 Utzon resigned as project manager, taking the majority of the designs with him. The new management subsequently struggled to replicate them which had significant cost and program implications.The project took 14 years to complete, which was originally planned for 4 years. The total cost amounted to $102 million AUSD the initial estimate was $7 million (Martin, 2012). The scale and complexity of the project was unprecedented and the original cost estimate was highly unrealistic.A SUCCESS ST ORY LONDON OLYMPIC GAMES 2012The London 2012 Olympics was undoubtedly a management success. This can be attributed to two key factors ambitious targets and foresight in planning.Figure 8 Queen Elizabeth 11 Olympic Park, London (Inhabitat, 2010)The Olympic Design federal agency (ODA) had clearly defined targets concerning environment and sustainability, health safety and design legacy.PICTUREThe ODA began planning the Olympic bid and brief well in advance of construction. They employ the knowledge and experience of specialist government departments (e.g. Health and Safety Executive) concerningThe commissioning of studies to identify contractors with relevant experienceSetting targets for each phaseMonitoring and developing partnerships with contractorsOn site health and safety management (HSE involvement)Despite a multitude of challenges arising from the enormous scale, the project succeeded on many levelsDelivered on time final works completed in September 2011.Exemplary healt h and safety record the plan was to set a new standard in construction, to research educate the industry to develop a health and safety conscious and proactive culture. This was achieved emphatically there were no work related fatalities on the self-coloured of the construction programme. Injury frequency rate as reported by the HSE per 100,000 hours worked was 0.16, well below the industry average of 0.55 (Bolt et al, 2012).Legacy The project provided re-use of world elucidate sporting facilities, affordable housing to a now prime area, implementation of modern infrastructure and a massive urban regeneration programme.Cost The original cost of the games in its entirety was advertised at around the 2.4 billion mark. This was revised to 9.3 billion in 2007 (DCMS 2012). Despite being initially over budget, there was openness and transparency concerning financing. This resulted in a revised, realistic budget which delivered a successful venue for the games.COMMON FAILURES AND COM PARISON WITH SUCCESSConsidering the constituents of success in share 2, table 5.1 compares common themes found within the failures to the success of London 2012.Table 5.1 Comparing common failure themes with success.It is clear that a project may be deemed a success if the above criteria are achieved with the exception of sticking rigidly to an original budget. Ultimately, the British Government was correct in spending more to alin concert achieve the other four criteria.CONCLUSIONS AND RECOMMENDATIONSThis report concludes that having control and command of the five areas outlined in sections 2 and 5 constitutes success. If a project is a technical success but fails on other levels, then it may be deemed an overall failure. Equally, saving money does not equate to success or delivering the best value for stakeholders and spending money does not guarantee safety.The policy manual should therefore state that the companyEstablishes and adheres to a system of clear performance target s.Allowing evaluation of quality and performance.Pursues a culture of establishing partnering relationships with clients offering repeat business.Improving efficiency.Decreasing the need for tendering and contracts (Egan, 1998).Employs an integrated, trained, safe and motivated workforce.Sharing and pooling experience across disciplines.Working together on numerous projects.Avoiding fatalities and major injuries.Considers finance by value delivered rather than money saved.Exuding financial honesty and transparency.BIBLIOGRAPHYBolt, H. Haslam, R. Gibb, A. Waterson, P., (2012). Pre-conditioning for success. Loughborough HSE, (RR955).Booth, R., Pattison, P. 2014. Qatar World Cup stadium workers earn as little as 45p an hour online. 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