Anz Introduction - 1227 Words

Recommendation It is recommended that ANZ Bank’s management should reconsider customer value proposition, reputation and security risk as a consequence of ANZ Bank recent outsourcing strategy. This report discusses three main issues that ANZ Bank’s management may have to consider if it is to enhance strength and core competency. Customer value proposition Firstly, as ANZ Bank has stressed that ‘becomes a super regional bank’ is a core strategy objective (ANZ 2012), ANZ will have to consider the potential effect for customer value proposition as a result of recent outsourcing strategy. It has been pointed that the problem of losing managerial control that may arise from outsourcing (RBA tells bank to go slowly 2012). Weerakkody and†¦show more content†¦Based on value chain, leak of customer information will reduce value of service (Needle 2010). Customers may switch to competitors. It can be argued that there is a contract which would protect data and customer information. The contract is legal protection tool to constrain operators (Nassimbeni, Sartor and Dus 2012). However, even if there is a contract, it does not guarantee everything will operate smoothly. The level of legal and judicial environment will affect the effectiveness of contract (Nassimbeni, Sartor and Dus 2012). For example, Vodafone has been suffe red customer privacy leaks. It leads Vodafone faces penalties of up to $250,000 (Sydney Morning Herald 2011). Therefore, it is very important for ANZ Bank to consider security issue. Conclusion Therefore it can be concluded that ANZ Bank should reconsider customer value proposition, reputation and security risk in response to the recent outsourcing strategy. Reference List Agarwal, R., Grassl, W. and Pahl, G. 2012, ‘Meta-SWOT: introducing a new strategic planning tool’, Journal of business strategy, vol. 33, no. 2, pp. 12-21, viewed 10 May 2012, Business Source Premier. ANZ, 2012, Our company: profile, Australia and New Zealand Banking Group Limited, Melbourne, viewed 6 May 2012, lt; http://www.anz.com/about-us/our-company/profile/gt;. ANZ Trade amp; Supply chain – A Competitive Advantage, 2009, Australia and New ZealandShow MoreRelatedEssay on Case for Repositioning a Bank1266 Words   |  6 PagesBank Introduction/Facts of the Case ANZ bank is over 170 years old providing a range of banking and financial products and services to more than 5.7 million retail customers on a global scale (case). . Offering 817 branches and 2600 automated teller machines (ATMs) all over Australia, ANZ is ranked in the top 4 banks in Australia along with Commonwealth Bank of Australia, National Australia Bank Ltd (NAB) and Westpac Banking Corporation. 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Newgen Case - 758 Words

Issues at NEWGEN In this case study, a manager named Abdul has to deal with one of his subordinate named Hahn Chen who problem working along with another colleague has named Amie Lee. Chen wishes to be transfer and report directly to Abdul instead of Ms. Lee because Ms. Lee is not a technical supervisor. This is typical problem between employees that happens often in a working environment. A problem like this often helps demonstrate conflict managing and how good a manager is. The problem Abdul face covers many areas of organizational behavior such as conflict and negotiation, organizational change and stress management, communication, personality and values. One of theories that are covered in this case is resistance of change.†¦show more content†¦Lee position because she does well with many other people. As for Hahn Chen, I would respect his wish but I will only grant him part of his wish. I think it is unwise to transfer Hahn Chen because he is a good software engineer and he is valuable to the team, however I would allow him to report directly to Abdul. On a different scenario, because Abdul is concentrating on the new product development after the promotion of Ms. Lee, he might be too busy to have Chen report directly to him. In this case, I would call up the software engineering team and pick out a person. This person will be someone who is good at communication and able to explain technical things for the nontechnical people. This person will be act as a bridge between the software engineering team and Ms. Lee in order to remedy the situation between Ms. Lee and Chen and also prevent future problem likeShow MoreRelatedThe Uk And London Are The Home Of Global Menswear3235 Words   |  13 Pagesindicated by Rush and others in video quoted above, both seem to refer the British nation as distinctively British phenomena. Between April and October 2014 the Museum of London held the exhibition NEWGEN MEN. Based on the initiative of the British Fashion Council and sponsored by TOPMAN, the biannual NEWGEN MEN award was established to promote and support upcoming menswear designer in Britain (The British Fashion Council 2014). The Museum of London selected six of them to showcase their latest collectionsRead MoreTopshop Company Profile Essay6285 Words   |  26 Pageslaunched their online store as well as joining forces with NEWGEN, where they help up and coming fashion designers by providing them a space to show their catwalk as well as connections with media and funding towards their collection. This partnership with NEWGEN is ongoing and integral to the brand, it gives Topshop fashion credulity as well as allowing collocations with high end, well known fashion designers that were originally part of NEWGEN, Christopher Kane, Mary Kantrantzou and Mathew WilliamsonRead MoreApplied Research Method - Paper 4023 Words   |  17 Pagesproduced products entirely different from the rest of the competitors on the basis of ideas and now they enjoy the biggest market share. According to Argyris (1985), ideas might address errors and are used for this purpose in organization. In such a case, correction or systematic corrections occurred which is a response to that idea in a form of learning. Addressing errors can minimize the problems in the management and solutions will be readily available. In this matter, the ideas play a criticalRead More_x000C_Introduction to Statistics and Data Analysis355457 Words   |  1422 PagesHugel Art Director: Vernon Boes Print Buyer: Karen Hunt Permissions Editor: Isabel Alves Production Service: Newgen–Austin Text Designer: Stuart Paterson Photo Researcher: Gretchen Miller Copy Editor: Nancy Dickson Illustrator: Jade Myers; Newgen–India Cover Designer: Stuart Paterson Cover Image: Paul Chesley/Getty Images Cover Printer: Courier Corporation/Kendallville Compositor: Newgen–India Printer: Courier Corporation/Kendallville  © 2008, 2005 Duxbury, an imprint of Thomson Brooks/Cole, a

My Childhood Home Essay Example For Students

My Childhood Home Essay It is past 6:00 a. m. I am sitting on the terrace of my home watching the sunrise. The sun, almost a strange, a dark shade of orange semicircle, peeped itself over the top of the top of river Ganges, like a restless child at a window. The white sky turning its color to orange-white like a painter is painting the white canvas with orange color. The rays of the sun gradually shifting itself over the rooftop of a hut near the bank of Ganges. The cool breeze from the Indian Lilac and Jasmine tree crosses by hair and making my hair to run across my face. I can hear the chirping of the sparrow and cawing of the crow; all these different sounds of bird are like listening to the old music on the radio. I stand up and walk to the edge of the terrace, and I see two small girls running around the pool of red chilies on a white bed sheet that looked like a violent burning fire wanting to engulf everything around it. As I walk down through the spiral staircase I notice the grooves and furrows in the wall giving me the feeling of riding a bicycle in the valley. I can also hear the clattering sound of the utensils being washed by the maid in the kitchen. The dining area being in the open, reminisced the olden days when my grandpa and grandma loved eating under the starlit sky. There is a neem tree surrounding the dining area where I see the baby birds in the nest waiting to be fed. On the other side of the dinning area, the fan on the ceiling was turning like a Ferris wheel. The pink and white colors of the walls look like they crave for more vibrant colors. The old wooden cupboard standing alone in the dinning area with swirling designs that starts from the center of the cupboard and then moving out looks like a magical box waiting to be opened. As I enter the kitchen, I see bottles of different spices on the shelves reflecting the light coming through the window like light being reflected from a glistening water body. The utensils hanging on the hook seemed as they are dancing to the music of spattering oil on the frying pan. The aroma of the food and the fragrance of the spices all made my mouth watering to have it immediately. My mother, wearing a vermillion color saree with her hair tied in a bun, the mix-match of her green and golden colored glass bangles are distinctly visible on her hand, while she stirs the black beans curry. Walking towards the living room, I notice a room with no lock on the door. I enter into the room; the shades on the window have turned yellow with age. There is a small armchair that is set beside the bookcase stocked with old storybooks; a bed with heart-shaped back, two little red chairs and a yellow table. There is a white board with pink border on the left side of the bookcase. I remember my father bought it for me when I was 6. On this white board I learned how to write. The hand-made paintings on the wall all waiting to be revived by a mischievous group of children. This is my childhood room where I used to play with my brothers and sisters. This is the room where I used to spend my whole day playing with my cousins or just coloring the walls with whatever color I could get hold of. I can see the messages that I had written on the walls with the pencil. One of the messages says, â€Å"Love you Mom and Dad ?. † Stepping outside my childhood room, I walk towards my grandparent’s room. The room looks quiet and serene. It has the distinct smell of jasmine. Jasmine is grandmother’s favorite flower. .u5922d4a8a5281111928b5ecb5dc1e25d , .u5922d4a8a5281111928b5ecb5dc1e25d .postImageUrl , .u5922d4a8a5281111928b5ecb5dc1e25d .centered-text-area { min-height: 80px; position: relative; } .u5922d4a8a5281111928b5ecb5dc1e25d , .u5922d4a8a5281111928b5ecb5dc1e25d:hover , .u5922d4a8a5281111928b5ecb5dc1e25d:visited , .u5922d4a8a5281111928b5ecb5dc1e25d:active { border:0!important; } .u5922d4a8a5281111928b5ecb5dc1e25d .clearfix:after { content: ""; display: table; clear: both; } .u5922d4a8a5281111928b5ecb5dc1e25d { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u5922d4a8a5281111928b5ecb5dc1e25d:active , .u5922d4a8a5281111928b5ecb5dc1e25d:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u5922d4a8a5281111928b5ecb5dc1e25d .centered-text-area { width: 100%; position: relative ; } .u5922d4a8a5281111928b5ecb5dc1e25d .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u5922d4a8a5281111928b5ecb5dc1e25d .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u5922d4a8a5281111928b5ecb5dc1e25d .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u5922d4a8a5281111928b5ecb5dc1e25d:hover .ctaButton { background-color: #34495E!important; } .u5922d4a8a5281111928b5ecb5dc1e25d .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u5922d4a8a5281111928b5ecb5dc1e25d .u5922d4a8a5281111928b5ecb5dc1e25d-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u5922d4a8a5281111928b5ecb5dc1e25d:after { content: ""; display: block; clear: both; } READ: Police Brutality EssayThe wall of the room is much lighter in color than that of the other room. There is an impressionist oil painting on the wall created by mother, facing a much larger one on the opposite wall. The black and red diamond-patterned carpet on the floor looked like ladybug. I remember how I used to play hopscotch on the diamonds, and my sister lying on that carpet tantruming at the age of 3 because she didn’t want to go for her nap. Two overstuffed armchairs are set around a coffee table; I remember my grandma and grandpa used to have tea sitting on this chair every Saturday morning. On the left side of grandparent’s room is a living room with its light purple wall, adding energy to the room. Two brown color sofas add more to the beauty of the living room. In between the sofas, there is a circular dark brown color coffee table with a bowl full of water in which chrysanthemums are floating like lotus floating on lake water. The big red vase with yellow flowers is making me imagine that I am standing in farm full of mustard flowers during the summer and butterflies are dancing around me. Once I saw a scary movie on the television with lights off in the living room. After that I was always scared of going into the living room, when nobody was sitting in there, but now, I am not scared at all; the passing time has ended my fear. Small library in the left corner of the living room has two big bookcases with glass doors; grown old with time. The glass has lost its transparency; the leg of the bookcase has splintered showing the actual wood underneath the paint. The bookcases are stocked with both old and new editions of general knowledge books, encyclopedia, and novels by Chetan Bhagat, Hindi writers like Ramdhari Singh Dinkar, Mahadevi Singh Verma etc. This is my father’s reading area, where nobody dares to disturb him, even now. In the backyard lemon tree has spread its branches in order to embrace the papaya tree, and the lemons on the lemon tree looked like yellow polka dots on a green fabric. The mix-match of red roses, poppy and chrysanthemum on one side and the mix-match of marigold, daffodil and orchid on the other side of the garden are giving it a joyful look. I notice a high-backed rocker in the right corner of the garden and a bench worn smooth by age on the other. There is a footpath that leads to a hand pump, somewhat rusty, but still providing a cool refreshing drink. Grandpa is pumping the hand pump to soak its rusty throat with water; it gurgles for a minute or two, then belches back a flood of sparkling spring water. My father in his favorite black t-shirt and white shorts is watering his favorite marigold plants. Working in the garden and reading books are the two my father’s favorite past time. I walk to my father to help him in his work. With time things change, but the old memories, almost making us wish we could move back in time to enjoy a few moments of peace and innocence. The laughter, the happiness, the small fights, the hiding of toys in secret places all over the house, the sharing of snacks, bedtime stories by my grandmother all make me feel nostalgic about this home. These things have always made me come back, and I always find my inner peace in all the chaos here at my home.

Us Involvement In World War Two Essays - , Term Papers

Us Involvement In World War Two America's involvement in World War Two When war broke out , there was no way the world could possibly know the severity of this guerre. Fortunately one country saw and understood that Germany and its allies would have to be stopped. America's Involvement in World War two not only contributed in the eventual downfall of the insane Adolph Hitler and his Third Reich, but also came at the precise time and moment. Had the united states entered the war any earlier the consequences might have been worse. Over the years it has been an often heated and debated issue on whether the united states could have entered the war sooner and thus have saved many lives. To try to understand this we must look both at the people's and government's point of view. Just after war broke out in Europe, President Roosevelt hurriedly called his cabinet and military advisors together. There it was agreed that the United states stay neutral in these affairs. One of the reasons given was that unless America was directly threatened they had no reason to be involved. This reason was a valid one because it was the American policy to stay neutral in any affairs not having to with them unless American soil was threatened directly. Thus the provisional neutrality act passed the senate by seventy-nine votes to two in 1935. On August 31, Roosevelt signed it into law. In 1936 the law was renewed, and in 1937 a ?comprehensive and permanent? neutrality act was passed (Overy 259). The desire to avoid ?foreign entanglements? of all kinds had been an American foreign policy for more than a century. A very real ?geographical Isolation? permitted the United States to ?fill up the empty lands of North America free from the threat of foreign conflict?(Churchill 563). Even if Roosevelt had wanted to do more in this European crisis (which he did not), there was a factor too often ignored by critics of American policy-American military weakness. When asked to evaluate how many troops were available if and when the United States would get involved, the army could only gather a mere one hundred thousand, when the French, Russian and Japanese armies numbered in millions. Its weapons dated from the first World War and were no match compared to the new artillery that Germany and its allies had. ?American soldiers were more at home with the horse than with the tank? (Overy 273). The air force was just as bad if not worse. In September 1939 the Air Corps had only 800 combat aircrafts again compared with Germany's 3600 and Russia's 10,000 . American military Aviation (AMA) in 1938 was able to produce only 1,800, 300 less than Germany, and 1,400 less than Japan. Major Eisenhower, who was later Supreme commander of the Allied forces in the second World War, complained that America was left with ?only a shell of military establishment? (Chapman 234 ). As was evident to Roosevelt the United states military was in no way prepared to enter this European crisis. Another aspect that we have to consider is the people's views and thought's regarding the United States going to war. After all let us not forget that the American government is there ?for the people and by the people? and therefore the people's view did play a major role in this declaration of Neutrality. In one of Roosevelt's fireside chats he said ?We shun political commitments which might entangle us In foreign wars...If we face the choice of profits or peace-this nation must answer, the nation will answer ?we choose peace' ?,in which they did. A poll taken in 1939 revealed that ninety-four per cent of the citizens did not want the united states to enter the war. The shock of World War one had still not left ,and entering a new war, they felt, would be foolish. In the early stages of the war American Ambassador to London was quoted saying ?It's the end of the world, the end of everything? ( Overy 261). As Richard Overy notes in The Road To War, this growing ?estrangement? from Europe was not mere selfishness. They were the values expressed by secretary of state, Cordel Hull: ?a

Analysis of Henrik Ibsen’s A Doll’s House Research Paper Example

Analysis of Henrik Ibsen’s A Doll’s House Research Paper Example Analysis of Henrik Ibsen’s A Doll’s House Paper Analysis of Henrik Ibsen’s A Doll’s House Paper Essay Topic: Literature Henrik Ibsen’s short story, A Doll’s House, basically centralizes on the differences between the initial appearances and the true personalities of the characters and the many sacrifices that women make in a marriage. The author evidently illustrated the first theme through all story’s main characters as each of them exhibited a personality that is different from the initial impression they gave when they first appeared. For example, Torvald, at first, appears to be a caring and devoted husband to Nora, the protagonist. However, at the end of the story, it turns out that he is a very shallow man who only cares about his own career and that he never desired to fulfill his promise to share with Nora the burdens of their marriage. In addition, Dr. Rank’s frequent visits to Nora and Torvald appeared to be a gesture of friendship towards the couple. But late in the story it was discovered that his true motives for visiting them was because he is in love with Nora. Moreover, Krogstad initially appeared to be a vengeful and manipulative extortionist until he was reunited with his love, Mrs.  Linde, wherein he showed that he has a kind and generous heart. More importantly, Nora initially gave an impression that she was a selfish and foolish girl. However, it is soon discovered that Nora made a large sacrifice by secretly borrowing money in order to maintain their marriage. From the themes presented in the story, it can said that people are not always what they first appear to be. The story also showed that people can show their true colors when you least expect them to do so. Moreover, the story basically highlights the reality that wives in today’s modern society, play a sacrificial and major role in a marriage, which is normally dominated by the husband. This was best illustrated by the marriage of Nora and Torvald, in which the latter refused to accept the fact that it was Nora who saved their marriage by secretly borrowing money when in fact it was his role as a husband to do so. In other words, the roles of women have evolved over the past years and they are no longer dominated by men.

Return on Investment for Your Time

Return on Investment for Your Time I touched on this subject in another post earlier this year, but I want to hammer it here. You are a writer. Your time is torn between the keyboard and marketing yourself (not to mention your private life and whatever job is subsidizing your endeavors). Your time is money. Its ALWAYS money, so dont throw it away. So when you decide to get involved in any writing activity, you must be able to measure the return on investment. Whats it worth in terms of your annual income for you to get involved? Conferences Dont go without a mission. What will you bring home from this event? While youll make friends the purpose isnt social. Its business. What will you achieve here that makes it worth your money AND the time away from your writing? Is the conference too large for your taste? Do they provide answers to exact topics you need? Do you need an agent and do they provide one that fits your genre? Measure a conference from all angles before attending. Signings Will you be the only person at a poorly advertised event, selling three books in as many hours? Or is it well-advertised with expectations of good sales? Yes, it is controllable and predictable. If it isnt, someone isnt doing their job. Mass signings Theres a trend to gather as many authors as possible together and meet in some venue to sign. However, if there are as many authors as attendees, or even 30 authors and 200 attendees, will you sell enough books in that day (or two) that will justify the travel and cost? What are the genres represented? How much advertising has been done? How many books have sold at these events in the past? How much percentage of your sales do you have to pay for the privilege? Book Fairs These little events can net huge rewards, or reap nothing. Know the event. Keep it as local as possible, both diminishing expense and capitalizing on the homegrown author reputation. Classes What are the teachers credentials? What do previous students say about the class? How much is the fee and how much time will you have to invest? How will you specifically implement this class into your writing plans? Webinars What are the presenters credentials? What are they selling? Does the program fit into your schedule AND your writing plan? Be wary of impulse-to-buy deals. Book Clubs Believe it or not, these little gems often pay for themselves. Not only does the club choose your book (meaning sales to the members), but they may pay you an honorarium to attend. And since the members already read one of your books, you have the chance to promote your others in personand offer to autograph them while youre there! Ask the club what they expect to learn more. They love to talk about themselves. Advertising Know before purchasing advertising how others have fared. Are you better off paying for advertising or writing twenty guest blog posts and stealing your writing time? What is the net profit for each of your books so you can determine how many books you must sell to justify the expense. Dont play if you dont know. To know how to calculate your investment, to determine whether to participate or not, you do your homework, and thats where most writers fall short. They listen to whats said on Facebook or in chatrooms and dont actually research the events/activities themselves, thinking they dont have the time. There is no excuse for not doing your homework. Not with all the information readily at your fingertips as you sit so comfortably at your desk. To say you can or cannot afford to do something should mean you have the knowledge of why, to include the pros and cons of how it accurately can aid or inhibit your career . . . or pocketbook. –Hope Clark TWITTER Â  http://twitter.com/hopeclark AUTHOR SITE chopeclark.com FACEBOOK Â  facebook.com/chopeclark GOODREADS Â  goodreads.com/hopeclark BOOKBUB Â  https://www.bookbub.com/authors/c-hope-clark

Summarizing Essay Example | Topics and Well Written Essays - 250 words

Summarizing - Essay Example This is an institution that yields to mould and develop their students and offer what may seem like an extra support to accomplish this. Like any other institution, it has a number of functional units and in our case we have various departments referred to as divisions. These divisions also provide information on their respective progress areas on the official university’s website thus the homepage. One of such impactful divisions in helping the students is the career placement division. This division aides both the current and former students financially since it offers the students part time jobs and even full time jobs. This department offers close to over two thousand part time job opportunities and helps their students in job seeking. This whole process is done online whereby interested parties place their ads, usually limited to four lines, which include their qualifications. In addition to that, they also help in job seeking for the qualified undergraduates for state jo bs and even local businesses. Surely Metropolitan State University is an academic

Rainwater Harvesting Essay Example | Topics and Well Written Essays - 2000 words

Rainwater Harvesting - Essay Example The first flush is the device that flushes off the water that is received in the first shower while filters remove silt, leaves, dust, and other organic matter to prevent them from entering the storage tank. The technique used to harvest rainwater largely depends on the affordability of the system to the users and the number of users. This is determined by the size of the institution. Large institutions prefer larger reservoirs and in most cases, water is stored in underground tanks. In Oregon, rainwater harvesting system collects water from the rooftop into a storage tank where it is used for domestic purposes. They use simple rain barrels set below a downspout to water the garden and provide a substantial amount of water for home use. Oregon Building Codes Division supports the effort to conserve water through approval of rainwater harvesting system as the alternative method to state plumbing code. The state has introduced new filtration and treatment technologies that are used to harvest rainwater in a relatively simple manner. The harvesting systems are installed in existing buildings and new construction. The system includes roofs, gutters, or roof drains, piping system or storage tank or cistern. The tanks are located either inside or outside the house, partially above or partially below the ground, on rooftops or underground. Basement locations are preferred mostly because the water is gravity-fed and is protected from freezing. Some tanks are enclosed to increase the roof surface catchment area.

Soccer Ball Lab Essay Example for Free

Soccer Ball Lab Essay I. INTRODUCTION Speed, distance, time, and acceleration are all very complex formulas that are interdependent. These formulas are measured in motion data and used to determine the final instantaneous speed, distance, time, and acceleration. Distance and time are two formulas that are used to determine speed and time. For example, distance equals speed multiplied with time given, time equals distance divided by speed, and speed is equals distance divided time. Speed and time are required to determine acceleration. ( This is how they are an interdependent formula. ) These complex formulas will benefit you in situations , where as you are trying to find the missing equation value dealing with motion data. For example, in many situations, the problem gives information with only the values of time and distance. You are trying to solve for the speed in the given problem, so in order to determine the speed, you’d have to taken the given information and divide the time by distance. In other situations, you are trying to solve for acceleration, which only initial velocity, time, and acceleration are given. You would have to interrelate the given values and take the initial velocity and add it to the acceleration, multiplied by time, then your data and equations sum up to the final velocity. These formulas and equations, in particular, acceleration and speed, are related to Newton’s first law of motion. This is also known as inertia, inertia is the resistance of any physical object to a change in its state of motion and rest, or the ability of an object to resist any change in its motion. Objects at rest will remain at rest if both acceleration and speed are equal to zero . Newton’s first law of motion states â€Å"An object at rest stays at rest and an object in motion stays in motion with the same speed and in the same direction unless acted upon by an unbalanced force.† An unbalanced force is when 2 forces are not equal they work against each other. It acts upon an object, either opposite, or beside it. Depending on the situation, an unbalanced force can make an object either decelerate or accelerate. Friction is a common force that forces  objects to decelerate. Now, acceleration is compatible with this situation because when an object is traveling at a certain speed, eventually it will slow down and stop. Inertia works with the situation, because inertia is a property of mass, meaning the larger the mass, the more inertia there is. Mass is a measurement of the amount of matter an object contains, therefore the larger the mass, the more the object resists its change of its state of motion and deceleration. All of these are interdependent and interrelated resulting in all the solutions to these complex equations dealing with motion and time. II.PURPOSE AND HYPOTHESIS The purpose of this lab is to determine whether a soccer ball will accelerate, decelerate, or travel at a constant speed when kicked from a certain distance to another. If a soccer ball is kicked from a certain place to another, while being timed, then the soccer ball will decelerate .This is because the incredible force of friction will work against the force moving the ball. The unbalanced force will cause the ball to decelerate and eventually stop. III.MATERIALS 1. (1) Stop watch 2. (2) Soccer Ball 3. (1) Chalk/ Marker- IVPROCEDURE 1. Position yourself at a designated, and marked place. These must be measured in units, in order to get an accurate description. 2. Stand in your designated area, until the soccer ball reaches it. 3. Have the ball be kicked.  4. When the traveling soccer ball reaches you, stop and record your time. 5. Record the time showed on the stopwatch on a piece of paper This can be redone multiple of times. V.OBSERVATIONSobser * QUALITATIVE: The group walked to the measuring area ( A parking lot ), where stations were set up. A straight line, that measured 10 meters was marked across with a  piece of chalk. The soccer ball was very soft and deflated to have a more accurate observation. The soccer ball traveled on ground until stopped by a person. * QUANTITATIVE: Distance (m/s)| Time (Seconds)| Instan. Speed (m/s)| Acceleration (m/s ²)| 2| .47| 4.25| -4.7| 4| .93| 4.30| -0.62| 6| 1.5| 4| 1.57| 8| 1.8| 4.44| 2.21| 10| 2.49| 4.01| 2.22| Graph, representing distance vs. time. VI.ANALYSIS AND CONCLUSION When the soccer ball was kicked, and measured, it traveled and eventually decelerated. Now, the ball decelerated, but not at a constant rate. It depended on various things in order to have taken the ball to either decelerate faster, or for the ball to have travel faster. But, in this case, the soccer ball accelerated very slightly on halfway to the 8 meter mark. This was due to friction and an unbalanced force, that took control of the 14 ounce soccer ball, and made it decelerate. The question, is why the soccer ball went at the speed, and not at a faster speed. Well, one person was chosen to kick the ball. The person, if they wanted to, could have either kicked the ball softly, or put more pressure into kicked it. If more people were selected to kick the soccer ball, the amount of force exerted on the ball might have been different. The factors that determine the speed the ball are the amount of force initially exerted on the ball and the unbalanced force. In this case, it was frict ion that acted upon the ball. VII.DISCUSSION Although, the group remained and recorded many accurate results, there were some complications. When conducting the lab, some people at other designated spots pressed their stop watches too early, resulting in different results. Another error that might have occurred, is that too much force was exerted on the soccer ball, when kicked. This could have resulted  in the soccer ball traveling at a faster rate. Either that that, the most observations and results were accurate.

Love and Hate Expressed by Characters in William Shakespeares Othello

Love and Hate Expressed by Characters in William Shakespeare's Othello In the play Othello, by William Shakespeare, different characters contribute to the development of particular themes. Three strong themes portrayed by the characters are of; misplaced trust, love vs. Hate and jealousy, and shattered innocence. The first theme of misplaced trust is clearly evident in most of all the characters that are manipulated by the depraved Iago. Roderigo is the first character to be entangled in his web of deception, whom I will focus on. Iago essentially uses Roderigo as a source of financial gain and a tool in extracting his revenge on the other characters. In Act I, Iago has him awaken Brabantio in order to spoil Othello's secret honeymoon with his daughter; "Call up her father. Rouse him, make after him, poison his delight."(1.1.69-70) Iago financially abuses Roderigo as well, consoling him constantly to "put money in thy purse," (1.3.335) therefore supporting Iago's expenditures, which are supposedly winning Desdemona's love for him. Only later in the play does Rod...

Outsourcing Product Distribution the Right Way Essay

Chain online magazine Aug. 2, 2000 For Internet companies that cannot afford to buy and store their inventory or hire an internal logistics staff, outsourcing the product distribution function can be either a smart business decision or a disaster. Success or failure in distribution depends on how carefully and continuously you manage this function to make sure your distribution partners are doing the job that is expected. When distribution is not a core competency for your company and you do not have the resources to make it one, outsourcing the function can help your company grow by allowing you to focus on your mission-critical activities. There are two types of outsourcing that are common among start-ups – traditional distribution and drop ship fulfillment (DSF). Traditional distribution outsourcing involves hiring a third party to store and distribute your products through its national or international distribution network; this party provides the staff, warehouses, distribution center and transportation fleet. The second type of outsourcing, DSF, has grown in parallel with B2C retailing over the Internet. With DSF, a start-up company sells a product, charges the customer, generates a purchase order, and sends the PO to the manufacturer or supplier, who then fulfills the order by shipping the product directly to the customer. Since the start-up never possessed the product, the company does not incur any of the costs associated with storing or purchase the product. Many Internet start-ups have adopted this streamlined business model. Unfortunately, companies need to be careful when choosing an outsourcing partner. Outsourcing is not a panacea – if your third-party distributor’s procedures and performance are not carefully monitored, you risk permanently alienating the customers you have worked so hard to attract. The key to a successful outsourcing relationship includes understanding the process, specifying objectives, establishing internal procedures for evaluating performance against objectives, and deploying systems that help to manage the function effectively. Watching Costs and Service If the manufacturer or distributor, which may be the same company, fulfills the customer’s order correctly, everyone is happy. However, in most cases, there are problems in one or more of these key areas:  · Customer service – Another company may be distributing your products, but ultimately you are responsible for the customer relationship. True, your company does not have direct control over the distribution process, but the customer only cares about receiving the product – not who sent it or how it got there. If something goes wrong, you are responsible and must do what is necessary to correct the situation. Shipping costs – Most manufacturers are setup to ship truckloads or pallets of products, not multiple orders of a single product. There are also manufacturers that require you to purchase more products you need, others set ridiculously high prices for the service, and some simply will not ship the orders. In some cases, start-ups are â€Å"kitting† a number of products, not because it adds value for the customer, but because it pushes the dollar value of their order above a threshold where the manufacturer will agree to DSF the products. Profitability – Shipping costs directly affect your bottom line. Many start-ups are passing along the manufacturer’s shipping costs to their customers, raising the price of their products and putting themselves at a disadvantage in a competitive market. If the start-up does not pass along the entire cost, the shipping expense cuts into the profitability of every transaction. Getting Automated Help Successfully managing a third-party distributor requires establishing internal monitoring processes and requiring that specific employees are responsible for this function. These employees should also be responsible for developing and deploying computer systems to help automate the management function. Here are five critical requirements for your outsourcing relationship with your distributor:  · Establish measurable standards for distributor performance.  · Conduct periodic performance reviews.  · Visit distributor sites to check security procedures (only if the start-up owns the inventory).  · Monitor customer feedback and satisfaction levels.  · As sales volume grows, periodically revisit the decision to outsource the distribution function. The right computer system can improve your ability to manage the distribution function in three areas:  · Communication – To allow you to automate communication with your suppliers and manufacturers, you must establish a back-end system. This means that you should not rely just on basic email, generated by an employee, to track orders. For example, you send the supplier an email to check on a backlogged product, someone then emails you back with a response, and finally you re-key the information into your system – imagine a handful of employees checking 500 products. To be more efficient, you need a system that will scale this function as your volume expands and will use automated email, fax, Web portals and/or EDI to communicate order information.  · Visibility – You must know if a product is available before it is sold, and you cannot know this until you view your supplier’s inventory to find out how much product you have been allocated and what is available. To do this, you need an application that provides you with visibility into your supplier’s inventory tracking system. Track and Trace – Customers want to know the status of their order: When was it shipped, where is it now, and when will I get it? If you want to retain customers, you need to be sure your computer system helps you manage returns, exchanges and refunds efficiently. A consulting organization that specializes in distribution and transportation can help you setup effective internal processes and, if necessary, build and deploy the computer systems you need to manage an outsourced distribution function for maximum benefit. Part of a consultant’s value can be in the area of knowledge transfer, educating your organization on how the distribution and transportation function works at the macro level and helping you set realistic expectations. In the final analysis, outsourcing the distribution function can make perfect sense for your small company – but only if you remember not to outsource the responsibility of keeping your customers happy.

The Indian History Essay Paper

OB Notes Paper Pattern: 100 Marks: Q1. Compulsory. Based on â€Å"Ek ruka hua faisla† (Answer any 4 out of 7 options). Example question: Personality & Leadership Traits of Character No. 7 in the movie†¦ Q2 – Q7. Answer any 4 (20 marks each) Q2. would be Short Notes Q3. – Q7. – Each question would be of two parts (A&B). Part A – Theory & Part B – Caselets in DPA format Tip: Please answer in Bullet points only. Topics: 1. Basic of Behaviour 2. Organisation – context of opp and Interdependence 3. Personality 4. Beliefs & Paradigms 5. Groups & Teams – Composition, Advantages, Disadvantages, formal, informal, How best teams come into existence. . Core Values & Adaptive Values 7. Five levels of change 8. Adaptation & Leadership Theory 9. Learning 10. Conflict 11. Basic of Motivation – stress management & Time management, Traits from 6 Personality Traits for Transformational & Transactional, Motivation & Morale Theories: 1. Blate & Motoun Managerail Grid. 2. Ringlemen Effect 3. Bruce & Tactman Model of Team formation 4. Malow’s Pyramid 5. The Medici Effect – franz Johamsson 6. The fifith Discipline – Peter Senge 7. Classic Conditional Theory of Learning 8. Stimulus Response Learning 9. REBT – Rational Emotive Behaviour Theory 10. The Ice berg model 1. The Big 5 model 12. Cattell’s 16 Personality Factor 13. Thomas Profiling 14. FIROB 15. MBTI 16. Johari Windows 17. Transactional Analysis 18. DISC # Genesis of OB: -Psycology -Sociology -Social Psycology -Anthropology -Political Science †¢Behaviour is an Action †¢Communication leads to behaviour †¢We communicate at all times †¢Types of Communication -Verbal -Non-Verbal -Written # Unsound Behaviour & Sound Behaviour # Sound Behaviour is Type B Behaviour -Communication is Basic -You communicate all the time -â€Å"B† is a form of communication, it is external. -Value at bottom â€Å"B† is adapted value Core values are common to all of us # Value: (Ringleman Effect) – Core Values & Adapted Values: Sound Behaviour is outcome of sound values – Value is a 3 leg Tool: Comfort Zone, Meaningfullness, Identity #Structural Conflicts of Values: Value Level Person APerson B HighHonesty Money ————– ————– – ————- LowMoneyHonesty -Nature of Human is â€Å"Dynamic†, not static -Self Deception # How to resolve conflict in such situation? Approach – Diagnosis, Prescription & Action 1. Individual Discussion (with person A & person B separately) 2. Value check of each individual 3. Identify individual goals . Common Goal (Creation of super ordinate goals so that values of both the person are not diluted) Topic 2: Team & Group #Team: -Team is like entity -It does not form by itself. It is created outside -Taken as human being, it has its own value -Team i s considered as organic body & has emotion & cohesiveness -Team has to be flexible to achieve the super-ordinate goals (common goal/combined goal of different persons) -Team is only when it is comprised of experts -Every member of team has to be an expert in a particular field -Success or failure of the team is because of the leader †¢Stages in Formal to Informal: 1.Forming: Introduction, bringing team together, bringing about unification 2. Storming: Conflict management & leadership, ego clashing, most important parts are resolved, it is always never ending. 3. Norming: Settle down. 4. Performing †¢Steps a Leader has to take: 1. Cohesiveness 2. Team building (strengthening the team together towards an activity) 3. Differences have to be brought down to convergence of difference 4. develop dependence between team members to have convergence of difference # Group: -It is collection of resources (money, men, material, machine) – denominated by man power -Can be formed externally or internallyFormal GroupsInformal Groups 1. Goal forms outside1. Stated bonding 2. It is governed by certain rules2. Discipline is lacking 3. Restricted3. Impenetrable 4. Goal oriented4. They make or break the organisation 5. Communication & bonding not very strong5. Communication and bonding is very strong 6. Conditional behaviour towards goal achievement 7. Values may or may not exist6. Values do exist 8. Motivation driven by goal # Merits of Formal Groups: -Structured -Rule oriented -Disciplined -Goal oriented -Goal focused -KRAs, Duties are very clear -Stakes are very high, hence behaviour based on stakes # Demerits of Formal Groups: Restricted Behaviour -No transparency, not genuine -No natural bonding -No values & conflicts are always hidden # Informal Groups: -Within every formal structures group, we always have informal groups -In an organization each one is at a level & has got: i. Power ii. Authority iii. Accountability iv. Responsibilities -Energy of informal groups should be used towards productivity -They can make or break an organization -They would not allow or permit a member from another informal group with value or value system different from his group as the values and the comfort zones & identities are different. 2 Laws of Communication: 1. Law of Entertainment: When 2 bodies are in proximate they eventually entertain – get affected by each other. 2. Law of Synchronicity: When 2 bodies entertain over a period of time they eventually synchronize – characteristics of one tends to rub of into the other & viz (emotional exchange). â€Å"Reprimand in private and praise in public† # 4 Zones in Life: 1. Internal Zone: Where you operate from your home. It is suppose to have nurturing, advice, criticism, corrections. 2. Spiritual Zone: Individual Commitment with spirit 3. Work Zone: 4.Social: Outside the work place & home. All the people you meet outside the work & home. # Organisation Structure # HR Audit # Upward Spiral # Learning Curve # Attitude: -Congruent (Behaviour in line with thoughts) -Dissonant (difference in behaviour and thoughts) # Stagnation Stage # Learning: Knowledge + Actions (repeated actions) = Skills â€Å"A learning is a learning when certain body of knowledge is effectively transferred into actionable skills† -Skill development: Intensifying existing & enhancing new skills -Phase of Learning of an employee in an organization: 1st Phase: Technical Skills nd Phase: Behavorial Skills 3rd Phase: Conceptual Skills -Two types of Learning: a)Active: Self-driven desire to learn. When an individual experiences the need to change, the learning becomes active. b)Passive: Forced by situations & circumstances -It is upto the individual driven by his values & perceptions to choose to actively learn or reject the learning till it reaches its higher stake -When an individual a change about to happen in future & that to with meaningfulness, he/she is on critical path of learning - Awareness of change normally initiates active learning Learning is the courage of acquiring knowledge & putting into action -Learning has ethical & moral needs # Why do we learn? -Need to Change -Situations -High Stakes # Learning Block -Unawareness -Attitude (Is the knowledge really required by me?†¦. ) # Change # Types of Change: -Percieved & Non- Percieved -Fast Change & Slow Change †¢Those changes which are perceivable by our sensory experiences are perceivable changes, whereas those which do not fall under perceivable changes are termed as non-percievable changes. # 5 Levels of Change: 1. Cosmic Change (Changes in Galaxy) 2. Environmental (Global Warming) . Social Changes (Society) 4. Organic Changes (Body) 5. Cellular †¢The whole universe is in the process of eternal change. Change is required for evolution. †¢The purpose of change is to adapt & evolve †¢Adaption mean acceptance of change by addressing values & perception & thereby behaviour †¢Adj ustment is painful, adaption is powerful †¢Adaption occurs when an individual develops self awareness of change, continuously learns & develop lateral skill # 4 Stages of Learning: 1. Unaware of incompetency (Ignorance) 2. Aware of the incompetancy (Knowledge) – Stage where you stay or quit 3.Aware of competency (Skills) 4. Unaware of competency (Competance) †¢Competancy is a process centric and not content centric # Learning Theories: 1. Classical Conditional Theory of Learning/Stimulus Response Learning 2. Response Stimulus Learning 3. Cognitive Learning 4. Social Learning 1. Classical Conditional Theory of Learning/Stimulus Response Learning: Russian Psychologist Evan Paulov conducted an experiment: Dog-Meat & Bell Meat called as the unconditional stimulus, unconditional stimulus creates unconditional response along with the meat he rings the bell. The bell called as neutral stimulus. . Response Stimulus Learning: – Trial & Error Learning – ABC Lear ning: A-Antecedent, B-Behaviour, C-Consequence – For every behaviour ‘B’, there is an antecedent ‘A’ to consequence ‘C’ any trial & error is accidental. 3. Cognitive Learning: – Meaningful mental map, which we create of a reality, which varies from person to person – Recognise repeated cognize 4. Social Learning: – Learning from society (e. g. peers, friends) – This is the highest form of learning followed by cognitive learning and then Stimulus response and there on †¢Dominant vs. Back-up style of learning †¢Trusteeship & ownership Leadership †¢Learning Style -Ignorance -Knowledge -Skills -Competency # Emotional Intelligence: -Empathetic Listening -Focus to the issue and not on person -Empowerment -Who is learning & what type -EI is experiential learning # Leadership: -Leadership is a â€Å"Style† -A good leader has a good ET – Emotional Intelligence # Steps to be a Good Leader: 1 . To be an empathetic listener 2. Tries to focus on the issues & solution path & not on the person 3. He empowers the followers 4. Brings in confidence building 5. To understand the learnig curve of the follower 6. He recognizes his own skills as well as others . He develops trusteeship (detachment) and not ownership (attachment) 8. He is known by his absence and not by his presence 9. He is a risk taker as he has a focus on locus of control 10. Leader is not a position, it is a process # Types of Leadership: 1. Autocratic 2. Democratic 3. Laissez Faire 4. Situational Leadership â€Å"Personality + People + Effectiveness = Leadership† â€Å"Situational Leaders has two styles – Dominant (own skill) & Back-up (learned skill)† -During critical situations, dominant style comes in place #Categories of Leadership: 1. Trasactional Leadership: Creates followers 2.Transformational Leadership: -24Ãâ€"7 approach, creates leaders, creates vision -Communicate it very clearl y to everybody -They act on the vision himself first. This develops inspiration among others and creates followers -People on their own join the leader -He creates future leaders -To develop EQ : – He has to take risk (emotional) which comes only through experience – He needs to be aggressive, go getter, pushes others & himself in achieveing goals †¢Emotional Intelligence is the separator between Manager & Leader # 6 Personality Traits: 1. Locus of Control: strong internals, control over situations 2.Machawallism: -High Mach (highly manipulative) -Low Mach (Less Mach) 3. Type ‘A’ & Type ‘B’: -A = Aggressive, go getter -B = Laid Back 4. Self Motivating: pause —? Listen –? Reflect –? Respond. -It starts with self-awareness of one’s thoughts, words & action. It converts a reaction to a response. A good leader will have a moderate level of self-monitoring 5. Risk Taking 6. Self-Esteem # Blate & Motoum Managerial Gr id (Training model) (1, 1) – Impoverished leader – least concern for result & people (9, 1) – High concern for results & least for people – Autocratic (1, 9) – Termed as ‘Country Club Manager’.High concern for people but less for result (9, 9) – Ideal, Proactive Manager – The leader. Equal concern for both. It’s not a destination but a journey which a leader constantly tries to achieve. He is a situational leader. He uses the people’s competencies toward’s achieving goals. He is always ‘Ethical’. Requires tremendous self-discipline. Role Personality is a connectivity between the Role & the Goal. They have personal sense of humility (5, 5) – ‘Middle of the Road Manager’. It is a process. Tries to rise from the strategic level to visionary level. # Personality: 1.Definition 2. Traits 3. MBTI/Thomas Profiling 4. 16 PF/FIROB/DISC 1. Definition: â€Å"It is a sum total of inner & outer attributes†, where – Inner Factors: Values, attitudes, perception, belief, paradigms Outer Factors: Physical disposition, mannerism, habits, behaviour. All the factors put together comprises of personality -Role Clarity is subjective whereas Goal Clarity is objective -Inner factor drives the outer factor -When meaningfulness of the goal is aligned with values, perception of role, the individual develops the role personality in line with the goal. In most cases he is effective in achieving goal. For e. g. : Student has a goal of learning a subject: i. He must have a clarity what he is learning ii. Learning, as we know is absorption of knowledge into doable action called skills. iii. This is of the purpose of acquiring knowledge is to transform an adopted behaviour then the learning is effective iv. The individual needs to focus this aspect of learning & align these aspects with consistently, he tends to play the Role Personality effectively v. Although all goals are measurable, the measurable may not indicate his learning (at times he may get higher %age, at times lower) vi.All in all his focus should be to absorb knowledge & change his behaviour. So long as this focus is maintained, we can see him maintain Role Personality quite effectively. This is seen through his behaviour of active participation in all situation to acquire and assimilate indulging & convert them into skill & behaviour changes †¢Scenario: A, B, C, D are team members in a certain vertical. – ‘A’ is hardworking but, stickler to time – he works strictly 9. 00am – 5. 00pm. His output is remarkable – ‘B’ – Intelligent, genius, erratic, maverick – available only when a crisis occurs.Arrogant & individualistic – ‘C’ – Quiet, laid-back, seemingly unintelligent, very obedient, slow worker, everyone likes him – ‘D’ – Into mood swings, creates goals, disappear for days & returns & works for long hours to complete his tasks, rarely talks, very helpful though, does not like to be asked questions The above 4 team members are assigned a project for SMG (self-managed groups) The time frame is 1 month. All 4 team members need to be optimally used. Design a goal & perform a DPA by mapping characteristics, personality Create roles & goals to attain effectiveness Strengths & weakness of each team member:Team Member ‘A’: S: Time management, hardworking, goal oriented, focused, commitment, disciplined, organized W: Rigid Team Member ‘B’: S: Crisis management, confident, go-getter attitude, individualistic W: Arrogant, selfish, individualistic (low people skills) Team Member ‘C’: S: Strong values, obedient, strong interpersonal skills, approachable, quiet, laid-back, good follower W: laid-back, slow coach, quiet Team Member ‘D’: S: Goal setter, Innovator, compassionate, helpful W: Disappe aring act, moody, does not like to be asked questions # Need Drive theory of Motivation: -All needs are basic requirements for organization When a need arises, it indicates a deficit -This deficit leads to a disturbance in comfort zone -There arises instantly within the organism, a type of drive that propels the organism to fulfill this deficit, thereby restoring comfort zone -When this fulfillment is complete, the organism is set to achieve total satisfaction -This drive is called motivation -This drive is automatic, instant, since it has its origins on survival of species, inshort it is instinct driven -Hence motivation is a term given to instinct driven that almost instantaneously develops the need deficit into need fulfillment -This is the animal side of the humanIn day-to-day scenarios, we need to identify the diference between needs & wants. Needs are basic, wants are desired NEED(instinct) + DESIRE = Want (Rational) Need when fulfilled gives 100% satisfaction (does not leave any memory). A need is always an instant gratification # Frustration Model: It is derived from need-drive theory of motivation. If a need deficit arises in an individual, it creates a drive almost instantly to fulfill this need. While in process of fulfilling the need, if there arises an obstruction or barrier, the organism will anyway be fulfilling it through alternate means.This altered behaviour is always unsound behaviour This behaviour is a repetitive behaviour. â€Å"Without action there is no motivation† # Fundamental Theories of Motivation: 1. Reinforcement Theory of Motivation 2. Goal Path Theory of Motivation The individual’s motivation is a result of 2 influences – Internal & external # What motivates you? -Content theories of Motivation: i. Maslow’s Theory of needs ii. Fedrick Hersberg’s – Two factor theory of needs iii. ERG Theory of Needs – albert iv. David Mc Cleeland’s Theory of Needs # Why and how are people mo tivated? – Process Theories of Motivation i. Stacey Adam’s Equity Theory i. Victor Vroom’s Theory of Expectancy iii. Poter Roller’s Theory of Intrinsic rewards 1. Reinforcement Theory of Motivation: It has 2 parts: a. Positive Reinforcement b. Negative Reinforcement Encouraging behaviour that are desired by an organization constitutes the frameqork of +ve reinforcement. The employees are encouraged to regret & certain behaviour that are desirable for the end customer of goal This is usually done by rewards, hence also termed as motivation by Rewards On the other hand there are certain behaviours which are not in line with organizational needs. These behaviours need to be discouraged.Instead of allowing these behaviours to repeat, organization resort to collapsing these behaviours. This is brought about through the process of punishment termed as motivation by punishment or –ve reinforcement. Historically such reinforcement is resorted to at the fun ctional level of organization, where rewards & punishment form the value criteria of employees’s behaviour As 1st time learners, all of us resort to stimulus response learning, our behaviour are also stimulus response based. Hence, it is natural for us to respond to the reinforcement method of motivation 2. Goal – Path theory of motivation:

How to Write the Perfect College Book Report Outline

How to Write the Perfect College Book Report Outline How to Write the Perfect College Book Report Outline Need to write an amazing book report? All fired up to get started? Wonderful! All you need now is to learn how to create one which your instructor will happily add an ‘A’ to next to your name. Luckily, you have wandered into the right corner of the web. This brief little guide right here has you covered for the tasks assigned. We understand the temptation to simply skim one of the numerous summaries online. If your online search skills are quite good, you might even come across completely written out reports of your chosen book. However, there is no substitute for actually reading the author’s words. It will bring a depth to your perception and analysis, which will show up when your write your book report. Outline Structure Following an outline simplifies your writing process. The end result will be a piece of writing which has consistency, logical structure and expresses your ideas clearly. To spare you from searching online and giving into the temptation of searching through book reports, use the following five as the basic sections of your report. For practice’s sake, let’s create a book report on Stephen King’s 1983 horror novel, â€Å"Christine†: Introductory Paragraph Summary of the Book Characters’ Details Plot Details Evaluation and Conclusion Introductory Paragraph. This is where you write the title of the book, the author’s name, and the main idea of the story. Make sure to include the genre, publication date, number of pages, and publisher information. If the book has won any major awards or broken sales records, mention those as well. For Christine you will go like: Christine, published by Viking, is Stephen King’s horror novel that came out on April 29, 1983. This classic novel was also adapted into a movie in the same year. This example clearly tells the readers what the novel is all about, when it came out, who published it and also that it was turned into a movie. Summary of the Book.  Include a broad overview of the story here. Specify the time period, setting, overall plot, and main characters. Describe the atmosphere or tone of the story and the point of view of the narrative. For Christine, we’ll go like: ‘The novel tells the story of Christine that is a red and white 1958 Plymouth Fury. The novel focuses on this apparently possessed automobile’s story and what all it has been through and how it changes the life of its new owner, Arnie.’ While our example is short, you will have more details in your summary. Characters’ Details.  List the main characters and identify any major conflicts that exist between them. Highlight if there is a particular problem that the characters are trying to solve. Use a second paragraph to describe any of the minor characters if they play a significant or critical role in the plot. In Christine’s example, we can mention ‘It tells the story of Arnie, who buys Christine, the possessed automobile for $250. He is a nerdy teen who tries DIY ideas on his new buy and in the process he changes. Another main character is Dennis, who is Arnie’s friend and does not like Christine. He is also puzzled by the changes he sees in his friend and in the vehicle. In our example, we only gave an overview. However, you are expected to mention more details including character’s background, age, likes, dislike and everything else that impacts the story, including their relationships. Plot Details.  This section includes an overall description of the plot. No need to add too many details; tell the overall story and the major plot twists. Any element that propels the story further should be included here. Think of it as highlights of a game or match; no play by play, just important events. Be sure to include how the plot picks pace, what conflicts arise, how they are eventually resolved, and how the book ends. In this section, you should also mention any literary themes and plot devices you observed in the book. Flex your literary criticism muscle and include a theoretical overview. In Christine’s example, you will highlight all the elements the novel touches. A good example will be the jealousy and attention factor where Arnie starts to be more attentive to Christine and in the process begins to lose his love and his family. Evaluation and Conclusion.  This is the section where your own observations and opinions belong. Offer your own unique critique of the book. What did you think the strong points and weak points were? Describe how easy it was to sustain interest in the book. Write about what you learned while reading the book, and especially focus on how it affected you on an emotional level. Also include quotes or events from the book to lend credence to your opinions. Finally, include a short paragraph in which you write your honest opinion on the book and say whether you would recommend that other people read it and why. In Christine’s example, you can include some quotes that cover the story or simply give your opinion, such as: â€Å"Christine† is a fantastic book with enough chills. Bonus Step- Revise and Edit Your Work.  Revise your report thoroughly; get the quotes right and clarify any ambiguous statements. Ask a friend for feedback if you want to be thorough. Edit and proofread your work to improve its quality and style. Finally, format it according to your instructor’s directions. . Most teachers will have a fixed template which specifies header/footer rules, title page format, student information, etc. Finalize the work and send it in. So, we’ve created a perfect college book report outline on the example of Stephen King’s â€Å"Christine†. Moreover, we have given you valuable tips along the way on writing a book report itself. Don’t miss the chance to use that advice and produce an excellent outline together with a profound book report. At writing service you can order a custom college book report online. You will get a high-quality customized book report paper written by professional writers with timely delivery!

Hurt Quotes

Hurt Quotes Nobody likes to be hurt. Whether it is physical or mental, pain can be traumatic. Why do we feel so much pain?Throughout history, philosophers, religious thinkers, and intellectuals have tried to decode pain. Medical researchers devote millions of dollars every year to find drugs to alleviate pain. Right from suppressants to sedatives, drugs are designed to numb down pain.But what can we do about emotional pain? How can we not feel hurt when one loses a loved one? Most of us learn to cope with tragedy. We can read inspirational quotes, share our sorrow with a best friend, and grope our way out of the darkness. Some get used to the pain, while others overcome the pain and regain control of their life.If you are going through a difficult phase, and are unable to cope, it is time to realign your thoughts. Dealing with pain is an important part of growing up. We should become mature, wise, and more tolerant with the passage of time. Here are some hurt quotes that echo your hurt feelings. Heed good advice, and walk your way out of pain. Jane FondaWhen you cant remember why youre hurt, thats when youre healed. Colin RayeI laugh, I love, I hope, I try, I hurt, I need, I fear, I cry. And I know you do the same things too, So were really not that different, me and you. Peace PilgrimDo not suppress it-that would hurt you inside. Do not express it-this would not only hurt you inside, it would cause ripples in your surroundings. What you do is transform it. Bill ClaytonThe folks you help wont remember it and the folks you hurt wont ever forget it. Leo BuscagliaDont hold to anger, hurt or pain. They steal your energy and keep you from love. Mahatma GandhiNobody can hurt me without my permission. Theodore Isaac RubinI must learn to love the fool in me the one who feels too much, talks too much, takes too many chances, wins sometimes and loses often, lacks self-control, loves and hates, hurts and gets hurt, promises and breaks promises, laughs and cries. Mother TeresaI have found the paradox that if I love until it hurts, th en there is no hurt, but only more love. C. S. LewisI have learned now that while those who speak about one’s miseries usually hurt, those who keep silence hurt more. Anthony HopkinsWhy love if losing hurts so much? I have no answers anymore; only the life I have lived. The pain now is part of the happiness then. Louis NizerWe are slow to believe that which if believed would hurt our feelings. SenecaWe are more often frightened than hurt; and we suffer more from imagination than from reality. Sarah McLachlanIf you love large, youve got to hurt large. If youve got a lot of light, youve probably got an equal amount of darkness.Diogenes Of what use is a philosopher who doesnt hurt anybodys feelings? Harry CrewsThere is something beautiful about all scars of whatever nature. A scar means the hurt is over, the wound is closed and healed, done with. Sheryl SwoopesNo matter how far life pushes you down, no matter how much you hurt, you can always bounce back.Joan Lunden Holding on to anger, resentment and hurt only gives y ou tense muscles, a headache and a sore jaw from clenching your teeth. Forgiveness gives you back the laughter and the lightness in your life. Armand HammerRegrets and recriminations only hurt your soul. Jessamyn WestIve done more harm by the falseness of trying to please than by the honesty of trying to hurt Jim BakkerI feel like God has forgiven me of so much, that I will forgive everyone who has hurt us. Mother TeresaLove, to be real, must cost - it must hurt - it must empty us of self. George Bernard ShawCruelty would be delicious if one could only find some sort of cruelty that didnt really hurt. Erma BombeckThere is a thin line that separates laughter and pain, comedy and tragedy, humor and hurt. Charles M. SchulzAll you need is love. But a little chocolate now and then doesnt hurt. Mark TwainIt takes your enemy and your friend, working together to hurt you to the heart; the one to slander you and the other to get the news to you. Alexis CarrelEveryone makes a greater effort to hurt other people than to help himself. B. Graham DienertMany people pray as if God were a big aspirin pill; they come only when they hurt. T homas MertonThe truth that many people never understand, until it is too late, is that the more you try to avoid suffering the more you suffer because smaller and more insignificant things begin to torture you in proportion to your fear of being hurt. Abraham LincolnA woman is the only thing I am afraid of that I know will not hurt me. Lewis B. SmedesYou will know that forgiveness has begun when you recall those who hurt you and feel the power to wish them well. Vince LombardiIf you can accept losing you cant win. If you can walk you can run. No one is ever hurt. Hurt is in your mind. Terry BrooksHurt leads to bitterness, bitterness to anger, travel too far that road and the way is lost. Oscar LevantIt’s not what your are, it’s what you don’t become that hurts. Sarah McLachlanHold on, hold on to yourself, for this is gonna hurt like hell. SocratesSlanderers do not hurt me because they do not hit me. Oscar WildeIt often happens that the real tragedies of life occur in such an inartistic manner that they hurt us by their crude violence, their absolute incoherence, their absurd want of meaning, their entire lack of style. SenecaWe are more often frightened than hurt; and we suffer more from imagination than from reality. Angelina JolieI dont believe in guilt, I believe in living on impulse as long as you never intentionally hurt another person, and dont judge people in your life. I think you should live completely free. Ann RichardsIve always said that in politics, your enemies cant hurt you, but your friends will kill you. Drew BarrymoreI want people to love me, but its not going to hurt me if they dont. African ProverbWhen there is no enemy within, the enemies outside cannot hurt you. Dalai LamaOur prime purpose in this life is to help others. And if you cant help them, at least dont hurt them.

Travelling As A Source Of Learning English Essay

Travelling As A Source Of Learning English - Essay Example English is an international medium for communication. On an international front, English plays an important role in binding contracts between governments of two countries (Riches and Curt-Christiansen). Therefore, it is deemed critical for professionals from several fields to develop English language. On the other side, in some Asian countries, English is considered as a status symbol. It is believed to be a communication medium of upper social class. Additionally, those individuals, who are not a native English speakers are believed to be excellent learners of this language because they attempt to increase their linguistics. This essay attempted to analyze the importance of traveling across various cultures in the development of advanced linguistics in youth. At the same time, I have been able to dwell on my strong skill of tongue because of my frequent international traveling experience. English is also considered as an international medium of communication. Therefore, used in fabricating various international contracts among nations. Hence, in the light of this argument, politicians should develop their English in order, to understand the embedded meanings of a legal document. On the other, as a student of English, I consider it as my duty to understand English better than anyone in the world does. However, to accomplish this goal, I am regularly reading ancient English literature in order to; understand the very roots of English. On the other hand, my teachers helped me, during my quest of learning English.

Computer Science and Information Technology in HR Department of an Research Paper

Computer Science and Information Technology in HR Department of an Organization - Research Paper Example This paper illustrates that computer science designates the mathematical, as well as scientific, approach in computing. There has been an increasing acknowledgment that the power of information technology and computing should be, and can be, enlarged beyond its conventional user base, to reach out to citizens, who up till now have not had admittance to such technology. At the present time business world is enduring a vast change. So, the use of Computer science and Information technology in the organizations department helps to solve the problems, as well as to improve the better communication skill of the various departments. Here the research proposal talks about Computer Science and Information Technology in HR department of an organization. Computer science and Information technology are expected to develop the overall performance of HRM by shifting its focus from management or personnel management to strategic HRM. HR information technology is fundamental for organizations to ad minister their benefits plans and their worker information. It will help to solve the problems and improve communication skill in the particular department. â€Å"Computer Science† is the mixture and application of â€Å"Applied Mathematics†, â€Å"Electrical Engineering†, and â€Å"Complexity Theory/Algorithms† to understand and/or model information. In other words, it is the â€Å"field of computation† â€Å"Information Technology† is the mixture and application of â€Å"Programming†, â€Å"Hardware Administration†, â€Å"Software Administration†, â€Å"Networking†, â€Å"Network Security† and â€Å"Technical Support†. ... In other words, it is the â€Å"management of computers† (Abhishek 2012). Computer science and Information technology in the HR department of the organization must be reasonable, available, and significant. The quick and extensive use of information technology and computers has created a need for extremely trained employees, proficient in different job functions. The most considerable alteration is that the professionals in the HR department at the present focus more on company strategic question from a â€Å"human resource† facet through the top level managers of the organizations rather than only dealing with personnel management. So, the use of Computer science and Information technology in HR department of the organization is extremely helpful to solve the various problems, as well as improve the communication in overall departments. Meanwhile, division of the HR jobs, such as routine management and management performance, are decentralized to line managers. In cont rast, these days, organizations are thirsty for the Computer sciences and IT to decrease cost, develop service, and accomplish effectiveness. To make known the adding value of Computer sciences and IT application in HR department of the organization, it is essential to elucidate how IT can advocate the various functions of the HR department, for example, communication/problem solving. Critical Review of Relevant Literature/Review of Current Systems: The application of IT and computer science in human resource department has been built up since 1990s, the influence of IT on HRM are lengthening over years (Florkowski, Lujan 2006). Its capability of contributing to the whole performance of company, as well as

Land Law Essay Example | Topics and Well Written Essays - 3000 words - 4

Land Law - Essay Example both personal and proprietary rights to land exist and an individual may not technically own land but a series of rights related to the use of the land1. From a jurisprudential standpoint, the distinction between personal rights and proprietary rights to use land is critically important today as it was in the past. This is particularly because land leases remain personal property in the contemporary English property laws. As such a clear distinction between personal rights and proprietary rights may be required in solving a wide range of land use disputes and other legal issues pertaining to land ownership, inheritance, leasing, and contractual agreements. However, despite some of the clear legal benefits of drawing the distinction between personal rights and proprietary rights to use land, there have been a number of opposing arguments questioning the necessity of distinguishing the two rights. For example, many critics argue that the distinction may not be necessary due to the diminishing divide between personal rights and property rights in the contemporary English laws. According to this argument, the collapsing boundary between the proprietary rights and personal rights are mostly attributed to the current persistent commercial pressure. This paper argues that it is both necessary and possible to draw a clear distinction between personal and property rights to land use. The conceptual distinction between the property rights and the personal rights in the English law can best be seen in the fundamental differences between a land lease and a license. Firstly, whereas a lease usually confers exclusive possession and greater protection of the tenant (proprietary rights to the land), a license only confers personal permission with no exclusive possession rights and the licensee cannot enforce any of its rights against third parties. In this regard, a license does not qualify as a proprietary right. In the case of Errington v Errington Woods  [1952], Lord

Managing Change in Difficult Times

Managing Change in Difficult Times Summary and Introduction Roles and functions of HR in the Organizational change Responsibility of HRM Attract and retain best staff Alternatives of Downsizing HR Perspective and Sustaining Role Conclusion Summary and Introduction This assignment context recognizes the potential challenge of human resource management roles in the difficult period. Managing the change in difficult time is the techniques, process and tools that manage the people (office employees) in recession to accomplish the required business results. The main focus is on the change in organization from how employees do their jobs today and how they will do their jobs after the change is put into practice. Today, Human Resource Management (HRM) is emphasizing on adding value in the organization as a key player. The most significant challenge for organization in difficult time (recession) is transforming of the human resource to recognize, sustain, enlarge and exploit talents in the whole organization to their fullest capacities than organization can claim that it has the best of the systems to identify talents across the organization. The management professionals and employees might undergo through the anxiety and other issues during recessio n and economic downturn, so organization must make plan for economic crisis. Starting with the explanation of HRM and its functions in an organization by analyzing how the HR actions are contributing and adding value to the organizations overall effectiveness. Roles and functions of HR in the Organizational change HR can and ought to play a key role in creating and executing organizational change and transition. HR can give help and direction in investigation and determination, highlighting the employee’s problems that will essentially influence the success of the organization. HR might recommend on resourcing programs and planning and executing the key learning, reward, aspects of involvement and communications process. HR can foresee individual’s issues and manage them before they get serious. If the program does include rebuilding and downsizing, HR can recommend on how this ought to be carried out empathetically and with the base interruption to individuals live. HR needs to assume a dynamic part in refrain the top gifts, go about as an issue mother while top entertainers rebuffed with being remunerated for their exhibitions, get individuals adjusted and created to battle with this basic circumstance, create individuals on cross useful aptitudes to adjust the surplus and deficiency of workforce, help the corporate to raise the individuals execution bar, guarantee the reasonable assessment of individuals execution, assume a dynamic part in control of communication flow, pass the onus of making the corporate lean, audit its minor low cost benefits and help upgrade the worth expansion for every worker by augmenting workers inputs. When the business is in turbulence zone, HR can put its straight out best in guaranteeing that he directs the corporate effectively. HR needs to be capable in such circumstances in light of the fact that they not just need to keep up the individuals inspiration level however needs to expand it utilizing non-money related apparatuses. There are sure focuses that HR can choose in such a circumstance where individuals are unstable about their employment. HR can give careful consideration to create the individuals on key aptitudes and upgrade skills. Responsibility of HRM HR ought to be engaged in more positive side, making and helping employees to reorganization, execute and change which will eventually make a solid influence on business. In todays economic down turn and recession when job cuts, pay reduction, loss, uncertainty of employment atmosphere overcome, HR has special responsibility to establish ease environment to the exaggerated by counseling, showing care and apprehension preparing them for different skillfulness, linking and deploying in other required areas of functions like crisis management team and security. Attract and retain best staff HR needs to be proactive and think of right on time mediations with respect to any association to get by amid subsidence; the capacity to hold its best individuals is must. Amid nowadays, HR individual at times even take the cruel decision of diminishing the numbers and land up at downsizing. The expression downsizing is even taken as rightsizing and upgrading yet we may not know or disregard the way that not the terrible circumstance or the great conditions keeps going long. The organization needs to put resources into learning and improvement by giving proper learning open doors and offices, however the prime obligation regarding learning and advancement rests with people, who will be given the direction and backing of their directors and, as fundamental parts of the HR department. Create and offer the vision, belief in a craved and developing future. Furnish workers with a strong learning environment where learning capacities can be found and implemented for instance, associate systems, steady arrangements and frameworks, ensured time for learning. When the going is intense, HR and supervisors to test the difficulties and the cure is to downsizing the noble way. Besides, this is the time to execute new thoughts; change the HRM procedures and change the methodology. This must be carried out in a manner that it cuts expenses and propels individuals. Alternatives of Downsizing To avoiding potential downsizing problems, organization might take the following actions as alternatives: Outsource Employees: Employees can work on other company projects as organization can provide outsourcing services is specialized domain. Part Time Job: Pay employee on hourly basis or cut the number of job hours to engage employee with the organization, and during his free time he can do any other work for earnings. Shift of Department: Association can move the staffs to other business component if the one business unit of the organization is not performing well Work at Home: People can work remotely in their homes and result in saving of operations cost. Amid these questionable times, corporate will understand the imperativeness of having skilled gifted workforce which will guarantee that center stays on trainings yet there may be a real lessening in preparing plan. In this time any choice taken by the organization affects every individual generally bits of gossip buoy around. Its top administrations obligation as human asset to guarantee that the correspondence channels are kept open, straightforwardness is kept up. We likewise need to guarantee that precise correspondence happens on time in full, rather than workers listening to things with points of interest from the grapevine first. Sufficient backing from pioneers and administrators as far as individuals administration methods to discover approaches to keep up the inspiration levels of workers. On the off chance that the corporate arrangements are to conserve an allotment of the workforce, advising ought to be given to those both workers who will be staying back additionally the representatives who have been asked to leave, be reasonable with them. HR Perspective and Sustaining Role The present challenges for HRM are corporate reorganization, changing demographic workforce, sustaining companys position and growth, changing mindset of workforce, knowledgeable and multi skill workforce, new industrial relation approach and CSR (corporate social responsibility). There are a lot of people more potential outcomes of sustaining human resources expanding part as development impetus as well as sustaining business through more noteworthy worker engagement. Subsequently, HR experts need to reduce their expenditures and get prepared for some difficult yet significant exercises which will help to change the view of HR for eternity. The monetary emergency is compelling to divide some worker and there is no chance to get around. Do it, however abstain from making frenzy around, in workers, in speculators, in business sector and in nation by shouting boisterous about the subsidence. HRs undertaking is additionally extraordinary, if the human asset administrator makes helpful environment through his or her expert approach in attaining benefit, with the backing of all groups which is the need of great importance. Business has encountered diverse elements that posture numerous difficulties. Human asset and requirement powers together strive for accomplishing the normal objectives like consistence and adherence. HR tries all deliberations to make and sustain an employer and representative benevolent environment and reacting to the current needs and difficulties. Conclusion HRM must be capable to address the right kind of demands related to HR roles or functions during the difficult period and economic downturn. HRM must play a very practical role in managing the problems of global economic downturn by serving organization to improve their skills to learn and work together, moreover manage ambiguity, diversity and complication. HRM is responsible to manage the human resource of the organization to maximize profit at minimal cost and exploit the productivity.

Techniques to Curb Dental Anxiety Essay -- Dentist Dentistry Papers

Techniques to Curb Dental Anxiety The distinctive sound in the dentist's office coupled with its slightly sweet antiseptic smell has long been a source of anxiety for many people. Ask almost anyone and they will tell you stories much like the one of my grandmother, who was never given treatment for her pain. Instead, she was treated only with silver nitrate on the decayed areas to deaden the nerve endings. However this did not heal the decay. Perhaps instead they would tell of a time when their dentist, who had just received his new high-speed drill, insisted that there was no need for Novocaine. Along with new problems such as dentists infecting their patients with HIV, the negative side of dentistry has increasingly been in the public eye. Upon hearing stories similar to these, the public has been calling for their dental visits to become safe, painless, and carefree ones. In a study done by USA Today (1999), it was found that "dentists are trying to coax forty million frightened Americans back into the [dentist's] chair" (p. 1). Of these forty million persons, many of them are so afraid of the dentist that they chronically schedule and postpone dental care until their level of pain is so high, they must go regardless of fear. Forty million Americans are not wrong. There is a serious problem with the way they have been, or are being treated in the dentist's chair. While there are many very good compassionate dentists in the United States, there are a number of dentists whose philosophy is to "treat only the tooth and make their money" (Dr. Knight, personal conversation, March 28, 1999). Many dentists today are concerned with treating dental anxiety and there are three basic areas these dentists are improving to redu... ... (1992). Practical clinical hypnosis: Techniques and applications. New York: Lexington Books. Millenniumâ„ ¢. (1999, March 28). Biolase Technology [Online product info]. Available: http://www.biolase.com/htmls/products/millennium.html Morrison, C. and Netting, J. (1999, March). What's new. Popular Science, 24. Quarnstrom, F. (1996, December). Sedation of phobic dental patients with an emphasis on the use of oral triazloam [58 paragraphs]. Priory Lodge Education Limited [Online]. Available: http://www.priory.com/den/halcion1.htm Rogers, F. (1989). Going to the dentist. New York: G. P. Putnam's Sons. Rom, M. C. (1997). Fatal extraction. San Francisco: Jossey-Bass. Stevenson, R. B. (1998). Ethics and patient initiative. JADA, 129, 414. Wynbrandt, J. (1998). The excruciating history of dentistry. New York: St. Martin's Press. Techniques to Curb Dental Anxiety Essay -- Dentist Dentistry Papers Techniques to Curb Dental Anxiety The distinctive sound in the dentist's office coupled with its slightly sweet antiseptic smell has long been a source of anxiety for many people. Ask almost anyone and they will tell you stories much like the one of my grandmother, who was never given treatment for her pain. Instead, she was treated only with silver nitrate on the decayed areas to deaden the nerve endings. However this did not heal the decay. Perhaps instead they would tell of a time when their dentist, who had just received his new high-speed drill, insisted that there was no need for Novocaine. Along with new problems such as dentists infecting their patients with HIV, the negative side of dentistry has increasingly been in the public eye. Upon hearing stories similar to these, the public has been calling for their dental visits to become safe, painless, and carefree ones. In a study done by USA Today (1999), it was found that "dentists are trying to coax forty million frightened Americans back into the [dentist's] chair" (p. 1). Of these forty million persons, many of them are so afraid of the dentist that they chronically schedule and postpone dental care until their level of pain is so high, they must go regardless of fear. Forty million Americans are not wrong. There is a serious problem with the way they have been, or are being treated in the dentist's chair. While there are many very good compassionate dentists in the United States, there are a number of dentists whose philosophy is to "treat only the tooth and make their money" (Dr. Knight, personal conversation, March 28, 1999). Many dentists today are concerned with treating dental anxiety and there are three basic areas these dentists are improving to redu... ... (1992). Practical clinical hypnosis: Techniques and applications. New York: Lexington Books. Millenniumâ„ ¢. (1999, March 28). Biolase Technology [Online product info]. Available: http://www.biolase.com/htmls/products/millennium.html Morrison, C. and Netting, J. (1999, March). What's new. Popular Science, 24. Quarnstrom, F. (1996, December). Sedation of phobic dental patients with an emphasis on the use of oral triazloam [58 paragraphs]. Priory Lodge Education Limited [Online]. Available: http://www.priory.com/den/halcion1.htm Rogers, F. (1989). Going to the dentist. New York: G. P. Putnam's Sons. Rom, M. C. (1997). Fatal extraction. San Francisco: Jossey-Bass. Stevenson, R. B. (1998). Ethics and patient initiative. JADA, 129, 414. Wynbrandt, J. (1998). The excruciating history of dentistry. New York: St. Martin's Press.